Oh, The Places You'll Go - Part 3
“Never did the world make a queen of a girl who hides in houses and dreams without traveling.” – Roman Payne Last week we were in Central America. No luck there. This…
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Mistakes get made. Everyone understands that. You ordered a wrong size, we used a wrong thread color. You gave us the wrong date, we sent it to the wrong address. And then there are issues that aren't mistakes but just problems. A button falls off, UPS dropped your box in a puddle, you just don't like the shirts you picked out.
If anything like this ever happens to you, just let us know. YOU DON'T NEED TO RETURN THE PRODUCT FOR US TO FIX IT! Whether you need a replacement or a refund, it doesn't matter. That's our No Returns Necessary Guarantee.
We've been in business for over 40 years. We trust you and want you to Trust The Queen.
A Note about Our Guarantee
Many people think we are crazy to offer this guarantee because it is so easy
to abuse. Occasionally we run into problems, but our guarantee is one of the
parts of Queensboro that we are most proud of. There have been times,
though, when we just can’t satisfy a customer. In those instances, we reserve
the right to resolve the issue with a refund instead of a replacement. We also
reserve the right to not accept additional orders that we think are likely to
repeat the issue. Thank you for understanding this “small print” in our No
Returns Necessary Guarantee. We are very lucky to work with the best, most
honest customers in the entire world! We look forward to working with you for
many years to come!
Mistakes get made. Everyone understands that. You ordered a wrong size, we used a wrong thread color. You gave us the wrong date, we sent it to the wrong address. And then there are issues that aren't mistakes but just problems. A button falls off, UPS dropped your box in a puddle, you just don't like the shirts you picked out.
If anything like this ever happens to you, just let us know. YOU DON'T NEED TO RETURN THE PRODUCT FOR US TO FIX IT! Whether you need a replacement or a refund, it doesn't matter. That's our No Returns Necessary Guarantee.
We've been in business for over 40 years. We trust you and want you to Trust The Queen.
A Note about Our Guarantee
Many people think we are crazy to offer this guarantee because it is so easy
to abuse. Occasionally we run into problems, but our guarantee is one of the
parts of Queensboro that we are most proud of. There have been times,
though, when we just can’t satisfy a customer. In those instances, we reserve
the right to resolve the issue with a refund instead of a replacement. We also
reserve the right to not accept additional orders that we think are likely to
repeat the issue. Thank you for understanding this “small print” in our No
Returns Necessary Guarantee. We are very lucky to work with the best, most
honest customers in the entire world! We look forward to working with you for
many years to come!
Queensboro Blog
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“Never did the world make a queen of a girl who hides in houses and dreams without traveling.” – Roman Payne Last week we were in Central America. No luck there. This…
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"Our battered suitcases were piled on the sidewalk again; we had longer ways to go. But no matter, the road is life.” – Jack Kerouac Having just returned from factory visits to…
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“You have brains in your head. You have feet in your shoes. You can steer yourself any direction you choose. You're on your own. And you know what you know. And YOU…
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“Sometimes by losing a battle you find a new way to win the war.” - Donald Trump A few years ago, we started seeing a lot of internet searches for “Dad Hats”.…
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“I made my first investment at age eleven. I was wasting my life until then.” - Warren Buffett Many, many potential customers see our ads. Many come to our site. When on…
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“If music be the fruit of love, play on!” - Shakespeare The whole team has been asking, what are you going to write about for Valentine’s Day? I wanted to talk about…
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I was recently having dinner with my son’s basketball coach and the question came up, “What’s the difference between sports and business?” So, I’m writing this on Super Bowl Sunday. It’s a…
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"If you want to increase your success rate, double your failure rate." - Tom Watson, founder of IBM A budding entrepreneur asks, “What are some of your favorite tools that you use…
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"I don't know anything about music. In my line you don't have to.” - Elvis Presley Knowing that we are always up to something interesting, one of my golfing buddies recently asked,…
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