Behind the Seams
It All Starts with the 4 P's When people study customer service and what works and what doesn’t, they often talk about how a person can hear someone smiling on the other end of a phone call. …
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TGP is The Greatness Project Before the 2008 recession we never had any problem growing. Our problems pre-2008 always had much more to do with getting orders out than getting them in. So in 2014 …
Hello, Friends! Welcome to the initial blog post from our new Ask Fred Blog. To kick things off I thought I’d give you a quick history on how we got here and where we hope to go next. In 1979, …
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