We're so sorry. Rest assured we'll make things right!
We apologize that Order # wasn't perfect, but we are committed to customer satisfaction and will do all we can to make it right. A member of our Customer Experience team will be reaching out to you to resolve any issues. To help them be more prepared, please write what went wrong in the comments box below. If you need immediate assistance, click here: Contact Us. We are available Monday-Friday from 9am-9pm eastern and on Saturday-Sunday from 10am-6pm eastern.