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Updated October 23, 2020 These continue to be challenging times for everyone, and we continue to work hard to be as innovative, flexible and responsive as we can in serving you.
Our Wilmington, NC, and Indianapolis, IN, production facilities are fully operational, but our Dallas, TX facility is still closed. We are currently shipping orders in 5-10 business days. Please let us know at checkout if your order is time sensitive.
We are available for chat sessions and Customer Service Monday through Friday, 9 AM-9 PM EDT and on the weekends from 11 AM-6 PM EDT. We are not taking phone calls, but we are responding quickly to all inquiries and can make outbound calls and schedule phone consultations upon request. Please contact us via the support link at the top right section of our website with any questions or concerns.
As we look to the future, much is still uncertain and unpredictable. We encourage you to reach out with any special requests, questions, feedback or comments.
Thank you for your patience and support. Please let us know if we can help in any way!
No Returns Necessary Guarantee
If you're ever unhappy with anything you buy from us, just let us know and we will redo the order or issue a full refund. You don’t even need to send back the old merchandise.
How easy is that!
