Shipping and Delivery

How will you ship my order?

Your order will be sent via UPS Ground or Express service. We expect your order to reach you within 3 - 5 business days of shipping.

What is the price for Shipping & Handling?

Shipping and handling fees are noted in the chart at right. Our shipping fees apply only to addresses within the Continental U.S.

Can I have my order ship to a different address from my billing address?

Certainly! When you place your order, just let us know where you would like us to ship it.

Do you ship outside the United States?

Yes, we ship anywhere on the planet! For orders outside the U.S., however, Shipping & Handling fees are dependent on the shipping address, the weight of the package, and the best method of shipping. Exact shipping fees will not be known until the order is processed, weighed and ready to ship. The shipping fees will be charged separately after your order has shipped and we have the exact cost.

What are the shipping fees for larger sized orders?

Please call us at 1-800-847-4478 for details on shipping rates on orders $2500 and over. Exact shipping fees will not be known until the order is processed, weighed, and ready to ship. The shipping fees will be charged separately after your order has shipped and we have the exact cost.

How long will it take to ship my order?

It takes approximately 10 to 15 business days to ship your order. For new customers, logo processing may require a few extra days. To significantly help the delivery time, be sure to respond as soon as possible to logo approval requests and order confirmation notices from Queensboro. The quicker you respond - the quicker we can begin work on your custom-embroidered items!

If you need your order rushed, we can usually accommodate your request. Give us a call and, if at all possible, we'll make your deadline our deadline.