Return Policy
Purchasing products or services from many Internet sites can be a risky proposition. By choosing Queensboro, you've entered a risk-free zone. All of our products and services are backed by our Industry-Unique Unconditional Ten-Year Guarantee. What does this mean? It means exactly what it says and nothing less.We don't want you to own anything from us that you're not proud to own. You have a decade to decide whether our products and embroidery were worth your hard-earned dollars.
You don't have to jump through hoops or untangle a complicated collection of legalistic phrases to take advantage of our return policy. You don't have to pay some exorbitant restocking fee.
All you have to do is print out our Product Exchange Form and enclose it with the items you'll be sending back.
Return the items to:
Quality Assurance Department
The Queensboro Shirt Company
1400 Marstellar Street
Wilmington, NC 28401
The Queensboro Shirt Company
1400 Marstellar Street
Wilmington, NC 28401
and we'll exchange your items or refund your money.
Earning the loyalty and trust of our customers has been an essential part of our business model since 1982. We believe our products, services, and people are the best in the industry. You can't offer this type of guarantee and do shoddy work. You can be comfortable doing business with Queensboro.