Queensboro Innovations & Firsts
1982 - First company to take original Lacoste knit cloth and offer a polo shirt that could be embroidered with any logo or design a customer wanted1984 - Through small advertisements in The New Yorker and The Wall Street Journal, first company to offer nationally as few as six 100% cotton polo shirts custom-embroidered with any logo or design
1986 - Full One-Year Unconditional Guarantee offered on all shirts sold
1986 - Developed 100% cotton, heavyweight, French Terry Sweatshirt for Embroidery, the only 100% cotton Sweatshirt in the market available for embroidery or otherwise
1992 - Full 10-Year Unconditional Guarantee offered on all shirts sold
1992 - Developed first 100% cotton T-shirt available for embroidery
1992 - Developed first 100% cotton Oxford buttondown shirt available for embroidery
1994 - Developed first 100% cotton Boxer Shorts available for Embroidery
1994 - Developed first 100% cotton Umbrella available for Embroidery
1998 - Launched www.queensboro.com, first secure, fully-functional web site to enable a customer to order custom-embroidered products online
2000 - Developed first online logo approval process
2001 - Introduced The Queensboro Logo Lounge, first web utility to enable a customer to view their embroidered logo online, and dynamically change thread and background colors
2002 - Reduced order minimum to just four items
2002 - Introduced value section, offering embroidered 100% cotton polos for just $15.95 and 100% cotton t-shirts for just $8.95
2002 - Implemented Customer Referral Credit to reward customers with a $25 merchandise credit for every customer referred
2003 - Implemented online order confirmation process, whereby customers placing orders are emailed electronic confirmations showing all order details, including logo colors for each style and color ordered
2003 - Implemented online shipment notifications to email customers their tracking number when orders are shipped
2004 - Developed a complete line of Ultimate Office Polos, specially designed 100% Pima cotton polos for less than $15 with the customer's embroidered logo. This also introduced our exclusive "professional cut".
2005 - Introduced our Washed Pima Jersey Polo, the first Pima cotton polo that small businesses could purchase for under $12.50 with their embroidered logo.